Sunday, August 19, 2012

Goodfriend...Again!

Back in May, the Burger Babes visited Goodfriend Beer Garden.  Not open even a year, at that point it was already earning a reputation as having one of the best burgers in Dallas.  Tonight, I returned to Goodfriend, with a good friend, Tina, for a little R & R as we prepare for the beginning of another school year.  Normally, I wouldn't blog about a burger place I've already visited, especially if I didn't try something different the second time around.  I ordered the exact same thing I did in May, that scrumdidlyumptious Coop burger, with the most perfectly fried egg and wonderfully cooked bacon.  What I wanted to share with you this time, was the amazing customer service. Tina and I both ordered our burgers medium, so we were a bit dismayed when the burgers arrived well done, char and everything.  Now there's nothing wrong with a little char on your burger, but when you're expecting medium, it throws you for a loop.  When our waitress came by to check on us, we were honest about the char, but insisted on keeping what we had already started.  Not two minutes later, the manager was at our table, apologizing profusely.  She was incredibly sincere, saying she would address it in the kitchen right away. And even though we said it wasn't necessary, she comped our burgers.  She came back a few minutes later to let us know that there was a new burger flipper on the line and he had been a little overzealous in his grill time.  She apologized again and wanted to make sure that we would be coming back.  Our answer was a resounding YES!!!  Some burgers are just worth a 40 minute drive!  Don't you agree?


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